I’ve reached my mailbox quota size. What can I do?
With Vector7, all mailboxes have 10 GB of data storage as standard. It's unlikely that you should ever fill this unless you're receiving a lot of spam, or have a…
Why can’t I send emails?
There are a few very common reasons why you may not be able to send emails using our email hosting. Are your email settings are correct? Make sure the email…
Why are the IMAP folders missing from my iPhone or iPad?
If you can successfully send email and view any new messages in your Inbox, but aren't able to view additional subfolders, then it's likely that you have an incorrect IMAP…
Assist Vector7 with Google Email Migrations
When we carry out email migrations as part of our service takeover, or hosting upgrades, we may need to migrate emails from Google accounts. In these instances, we will let…
What is the difference between POP3 and IMAP?
When you have a Standard or a Premium mailbox, you can access it via POP3 or IMAP. These are two different protocols for downloading and accessing email. If you choose POP3,…
What are the recommended Thunderbird Mail client settings?
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in sync between various devices and our webmail system. This is…
How do I set up email on my iPhone?
https://youtu.be/jAG2NC-FTsY Manual Configuration To set up your Vector7 mailbox on an Apple iPhone or iPad, you need to: Head to the Settings icon and locate the Accounts & Passwords option. Then select 'Add Account'. Select Other from…
How do I set up email on my Android device?
Here's how to set up a Vector7 mailbox on an Android phone or tablet: Open the mail application on your Android device. Select Add New Account and enter the mailbox name and it's password. Select Manual Setup and…
How do I set up my mailbox in Outlook?
We make use of 'autodiscover' technology, so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.…
Prevent Spam Emails
Spam emails can clutter your inbox, waste your time and pose security risks. Fortunately, our webmail platform offers powerful filtering tools that allow you to manage and block unwanted messages…