When we carry out email migrations as part of our service takeover, or hosting upgrades, we may need to migrate emails from Google accounts. In these instances, we will let you know about this.
To assist us, please follow the guide below. Once completed, please let a member of our staff know and we can begin the email migration over to our platform.
- Go to your Google Account.
- Select Security and ensure that 2FA is enabled
- Under Signing in to Google, select App Passwords.
- Under the Select App option, choose Mail.
- Under the Select Device option, choose Other and name the device with any unique identifier – for example, 'Vector7 Migration'.
- Click Generate and take note of the password.
Please send us the generated password as this will be needed during the email migration process.